![]() ![]() Everybody has emergencies and needs to cancel appointments now and then. ![]() I recommend you be careful if you set an appointment with these people. How would he know? If they would have stated that their policy was that they were going to take all that money out of my account for a canceled appointment then I never would have set it in the first place knowing that I am always on call. He told me that I was told about the policy. I got my credit card statement back a week later and saw that they took $85.00 out of my account! When I called to let them know that it was never stated to me that I would be charged anyway, the man who answered the phone was rude and argued with me about the conversation I had with the person who set the appointment. I got called into work the day of the appointment so I had to call and cancel and I told them that I would call back to set another appointment. When I did they did not clearly state their policy to me. I set an appointment with Renaissance Day Spa.
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